As many of our clients had been through some fair share of experiences with the PSPs, we will put up some examples to our best knowledge of the painting industry in KL and Selangor (Klang Valley).
Here are a few examples of PSPs:-
1) Professional A - this type has good quality, uses highly skilled workers, choose their jobs and doesnt come in cheap. Give value-added advise and with in-depth expertise in solving client's issues. You pay what you get. Some groups may consist of local painters. Few in the market.
2) Professional B - this type has good quality, uses fairly good workers, with competitive pricing. Can be a mix of local and foreign workers. May or may not have value-added services. Some in the market.
3) Contractor A - this type paint to what is required no more no less. Uses mixed workers. Pricing range based on contractor's rule of thumb. Usually around market range. Quality depending. Plenty in the market.
4) Contractor B - this type paints so so. Uses mixed workers. Pricing range can be cheaper than market. Quality and painting services is around to below market range. Plenty in the market.
5) Contractor C - this type paints for the sake of painting. May not have value. Price can be dirt cheap. Quality and services questionable. May have issues in the end. Some target quick hits and victimise clients. Plenty in the market.
6) Direct Worker Group A - They work as professional teams before. Quality and services management lacking. Value added depending. May asks for premium pay. Some in the market.
7) Direct Worker Group B - Normal painters. Just cari makan type. May or may not understand quality and services concept. No value added. Cheap wages. Plenty in the market.
8) Direct Worker Group C - Amateur painters. Just started to be in industry. No value in quality and services. Dirt cheap wages. May have issues in the end. Some target quick hits and victimise clients. Plenty in the market.
Now to be fair to fellow industry players, some of them can be even way better than this range. Some in betweens and there are some even worse than the worst of the above. So there is no fast rule in determining the class of PSPs in the market.
Now how to select wisely when the range of painting a apartment/condo can be of RM500 to RM5000? The bigger the house or offices the bigger the range. Some big houses/offices can have a range of as cheap as RM3000 up to RM30,000 to paint.
Here's the wise things to do.
1) Get in touch with the painting service providers (PSPs) and ask them what you need to ask.
Here you may see if they are the experts, the professionals, the contractors or the workers type.
2) Provide them with all the info of your requirements and data of premises to ask for official quotation.
3) As you work with one or two that may suit your taste and level of quality and service, the usual way is to get the more affordable one. If the one that you like a lot is not meeting your budget, ask for some rebate or discount. Let them offer the price to a level they do not start to revise the quality and service level that they intend to give to you.
4) Most importantly, get the one that you know and trust will meet your expectations in everything, not just pricing. This is where PSPs like Contractor C and Direct Worker Group C always take advantage when they put up the cheap bait. Penny wise pound foolish is not a good way forward.
5) You may consider to buy your own paint if you know really well what to buy or how this separation of scopes will cost you. Some contractors took advantage on this as well. Genuine PSPs will buy the paint on behalf with a little mark up to cover the logistical services.
6) Another way to track how good are the PSPs is from the clear confirmation and professional documentations that they provide. The written scopes and paint colors with clear payment terms in black and white will ensure no twist and turns (which is classic) by unethical contractors.
We hope that the above helps a lot of clients who may one day going through the process of choosing the righ Painting Service Providers.
Please feel free to contact us at 012-5577821 for further enquiries or like us at our Facebook page Vpaint.my to get access to our professional service especially at our promotional seasons with deals that may suit your requirements.
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